Voice Platform

The Voice Platform integrates SIP Trunking, Asterisk PBX, AWS infrastructure, and CRM click-to-call functionality to deliver outbound voice communication, intelligent call routing, voice automation, and a foundation for future AI-powered voice assistant integration. The platform bridges traditional telephony with modern cloud infrastructure.

Key achievements

• SIP Trunk integration with Asterisk PBX
• CRM click-to-call functionality
• Intelligent call routing and voice automation
• AWS-based infrastructure for scalability
• AI voice assistant integration ready architecture

Challenges

• Bridging traditional SIP telephony with modern cloud infrastructure
• Ensuring low-latency voice communication
• Integrating with CRM systems for seamless click-to-call

Outcome

A cloud-integrated voice communication platform that combines traditional telephony reliability with modern cloud scalability and CRM integration.